Verify a Tandom request

Did Tandom contact your factory?

Use this page to confirm that an email, RFQ, or sourcing request came from our team. Responding to a buyer-led request is free.

Send details for verification No payment is required to verify a message or respond to a buyer request.
What we check
  • The Tandom sender
  • The message or RFQ reference
  • The factory contacted

TANDOM · AMERICAS DESK

Buyer-led responses are free

You do not pay Tandom to reply to an RFQ or sourcing request.

Verification is handled by our team

We check the sender and conversation rather than returning an automated score.

Your information stays private

We only use the details to identify the outreach and contact you.

How verification works

Three steps to confirm the conversation.

  1. 01
    Share the identifying details

    Provide the Tandom representative, your factory, and a subject line or reference.

  2. 02
    Tandom checks the outreach

    Our team checks whether the sender and message are connected to an authorized sourcing conversation.

  3. 03
    We contact you directly

    We respond using the work email you provide, or you can contact us through WeChat.

Request verification

Send us the message details.

You do not need to forward the full email. A representative’s name, your factory, and a short subject or reference are usually enough to start.

Message or RFQ details

Give us enough information to identify the conversation.

Your contact details

Who should we contact after checking the message?

Tandom securely stores these details to verify and respond to your request. Privacy notice

What a Tandom request means

A buyer need may match what your factory makes.

Tandom helps industrial buyers turn purchasing requirements into focused supplier searches and structured RFQs. When a factory appears relevant, our sourcing team may contact it to confirm capabilities and request a response.

Common questions

Before you respond.

Do I need to pay Tandom to respond to an RFQ?

No. Responding to a buyer-led RFQ or sourcing request is free. You can reply, provide capability information, and submit a quote without paying Tandom.

Does verification mean I have an order?

No. Verification confirms whether the sender or conversation is authorized by Tandom. It does not confirm an order, award, or purchase commitment.

What if the message has no reference number?

Submit the sender’s name, your company, and the email subject or a short excerpt. That is usually enough for our team to begin checking the conversation.

Can I verify the message through WeChat?

Yes. Scan the QR code on this page or search for WeChat ID TandomOps and share the minimum information needed to identify the message.

Read the full supplier FAQ